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Running your shop

Staff and security

Giving your team access, roles and permissions, two-factor sign-in and the audit log.

Inviting staff

Under Staff, invite each person by email. They set their own password. Each member of staff counts towards your plan's staff accounts.

Roles

Each member of staff has a role, which decides what they can see and do: for example a shop assistant who can sell on the POS but not change prices. Make your own roles under Roles, choosing each permission. Limit staff to the locations they work at.

Two-factor sign-in

Turn on two-factor sign-in under Security, with an authenticator app, and keep the recovery codes safe. You can see the devices you are signed in on, and sign them out. New sign-ins from unknown devices are emailed to you.

The audit log

Audit log records who did what, and when: changes to products, prices, orders and settings, and every sign-in.

If you think someone has got in

Change your password, sign out all devices under Security, check the audit log, and contact us.

How we keep shops safe