Everything about your business is set in the dashboard, never in code. These are the pages under Settings, and nearby. For selling to other countries, see Selling abroad; for the website's look, Designing your shop.
Your business
| Page | What it holds |
|---|---|
| Business profile | Legal and trading names, address, registration and customs numbers, shown on invoices and legal pages |
| Tax | Your VAT registrations, and how prices include tax |
| Where you sell | The countries you sell to |
| Customs and restrictions | What you can send where, and the customs details for parcels outside the EU |
| Localisation | Currency, language, time zone and date format. The home currency can be changed; one language for now. |
| Legal documents | Your shop's terms, privacy and returns pages, for your customers |
| Documents | What invoices, credit notes and receipts show |
| VAT by country | Under Tax: your own rate for each country you charge VAT in |
| Currencies | More currencies for customers to shop in, with the multiple currencies add-on |
Selling
| Page | What it holds |
|---|---|
| Store | Your shop's name and contact details |
| Checkout | Guest checkout, handling fee, order notes |
| Payments | Your payment provider, local payment methods, cash on delivery |
| Shipping | Delivery zones and rates, Sendcloud, and couriers' tracking links |
| Store locations | Addresses, opening hours, click and collect |
| Click and collect | When orders are ready, how long they wait, reminders and ID checks |
| Orders | The reasons staff choose when they cancel |
| Returns | Your returns policy: how long, and what can come back |
| Gift options | Gift options at checkout |
| Stock codes and barcodes | How SKUs and barcodes are made |
Customers and marketing
| Page | What it holds |
|---|---|
| Customer sign-in | Signing in with Google, Facebook or Apple |
| Privacy and data | Access and erasure requests, consent |
| Loyalty | How points are earned and what they are worth |
| Reviews | Whether reviews are checked first, who may write one, and when you ask |
| Marketing | Reminders for abandoned baskets |
| Live chat | Turning chat on, and when it shows |
| Email delivery | Sent through the platform, or your own mail server; sender, replies |
| Mailboxes | Mailboxes on your own domain, read in the dashboard's Inbox |
Your shop's look
| Page | What it holds |
|---|---|
| Branding | Logo, colours, fonts and theme |
| Dashboard and POS look | How your dashboard and POS look: a ready-made style, or your own colours |
| Features | Turning shop features on and off |
| Redirects | Where an old address should send people now |
| Maintenance | Closing the shop for a while, with a message for customers |
Your account
| Page | What it holds |
|---|---|
| Plan and billing | Your plan, allowances, add-ons, invoices, cancelling |
| Storage | What is using your storage |
| Domains | Your own domains, DNS and mail records |
| Integrations | The accounts your add-ons connect to |
| Refer a shop | Your referral link and code, and free months earned |
| Export everything | All your shop's data in one download |
| Security | Your password, two-factor and devices |
| Audit log | Who did what, and when |