Clever Little Cart is for honest businesses selling lawful, safe goods and services. This policy forms part of our Terms of service. It applies to your Shop, your Users and everything you put on or do through the Service.
The lists below are not exhaustive. We decide in our reasonable discretion whether a business, product or activity falls within them. When in doubt, ask us at support@cleverlittlecart.com before you start selling.
1. Prohibited businesses and products
You may not use the Service to sell, offer, advertise or facilitate any of the following, wherever you or your customers are.
Illegal, dangerous and regulated goods
- Anything illegal in your country, in your customers' countries, or in the Republic of Cyprus.
- Weapons: firearms and their parts, ammunition, replica and imitation firearms, air guns, crossbows, stun guns and tasers, pepper spray, knives designed as weapons (such as flick, butterfly and gravity knives, and knuckle-dusters), and instructions for making weapons.
- Explosives and fireworks, and hazardous materials such as toxic, flammable or radioactive substances.
- Drugs: illegal drugs and controlled substances; "legal highs" and novel psychoactive substances; drug paraphernalia; cannabis, and CBD or hemp products of any kind; kratom; nitrous oxide sold for inhalation.
- Medicines and health products: prescription and pharmacy medicines; anabolic steroids and performance-enhancing drugs; weight-loss, diet and "miracle cure" products; supplements or devices sold with medical claims; unapproved medical devices; COVID-19 or other test kits.
- Tobacco and nicotine: cigarettes, cigars, rolling tobacco, e-cigarettes, vapes and e-liquids, nicotine pouches.
- Alcohol of any kind, and other age-restricted goods that require age verification on sale.
- Live animals, and products from endangered or protected species; ivory.
- Human remains, body parts, bodily fluids and organs.
- Recalled, unsafe or non-compliant products, including products without required safety marking (such as CE marking) or labelling.
Counterfeits and stolen goods
- Counterfeit, replica, "inspired by" or unauthorised branded goods, and anything else that infringes intellectual property.
- Stolen goods, or goods whose origin cannot be shown.
- Pirated software, films, music, games or e-books; account sharing; IPTV and unlicensed streaming services; game cheats and hacks.
Adult and offensive content
- Pornography and sexually explicit material; sexual services, escort and dating services; adult live-streaming.
- Anything that sexualises minors. We report it to the authorities.
- Content that promotes violence, terrorism, hatred or discrimination against people for who they are, or that glorifies crime.
Financial and high-risk services
- Gambling of any kind: casinos, betting, lotteries, raffles and prize draws that require payment, fantasy sports, skill games for money, and loot boxes.
- Cryptocurrencies, NFTs, tokens and crypto mining; trading, investment and "get rich quick" schemes; forex and binary options.
- Money transmission, currency exchange, stored-value and pre-paid cards, cheque cashing, loans, credit repair, debt collection or debt relief.
- Multi-level marketing, pyramid and Ponzi schemes.
- Gift cards, vouchers or store credit of other businesses, and the resale of event tickets above face value.
- Escrow services, crowdfunding, and collecting donations for causes other than your own registered charity.
Deceptive and unfair practices
- Fake or misleading claims, reviews, ratings, scarcity or "limited time" offers; bait-and-switch.
- Subscription traps, and negative-option billing that customers did not clearly agree to.
- Selling goods you do not have or do not intend to supply; dropshipping without telling customers the true delivery times.
- Impersonating another business or person, or phishing.
- Fake documents, identity documents, diplomas or certificates.
- Personal data, lead lists or contact lists.
Other restricted activities
- Online pharmacies, telemedicine, and psychic, astrology or fortune-telling services.
- Firearms or weapons training, and private security or surveillance equipment designed for covert use, including spyware.
- Travel and timeshare reselling.
- Political parties and campaigns. Registered charities may sell their own goods, but may not collect donations for others.
- Any business that our payment provider Stripe does not allow (see Stripe's restricted businesses), or that our domain registrar does not allow.
2. Prohibited use of the Service
You may not:
- break any law, or help anyone else to;
- infringe anyone's intellectual property, privacy or other rights;
- send spam: email or messages to people who have not agreed to receive them, or without a working way to unsubscribe;
- upload or spread viruses, malware or anything harmful, or use the Service for phishing or fraud;
- try to access accounts, shops or data that are not yours, or test, probe, scan or attack the security of the Service;
- overload, disrupt or interfere with the Service or other shops, including by automated means beyond normal use of your own Shop;
- get around the Service's limits, allowances, billing or security;
- resell, sublet or share the Service, other than by giving access to your own Users;
- use the Service to host content unrelated to your Shop, or as file storage or a content delivery network;
- mine cryptocurrency or run other software unrelated to your Shop;
- use the Service to collect special categories of personal data (such as health data) about Your Customers;
- copy or scrape the Service, or use it to build a competing service.
3. What happens if this policy is broken
We may, at our discretion and without liability:
- remove or disable the content or products concerned;
- suspend your Shop, in whole or in part, immediately where there is a risk to people, to the Service, to other customers or to our providers, and otherwise after telling you and giving you a reasonable time to put it right;
- end the agreement, for a serious or repeated breach;
- report the matter, and share information, with the police, regulators, our payment provider or registrar, where the law requires or allows.
We give you the reasons for any such decision, and you may ask us to review it by writing to support@cleverlittlecart.com. Fees are not refunded for a suspension or ending caused by a breach of this policy.
4. Reporting
To report a Shop on Clever Little Cart that you believe breaks this policy or the law, see Report illegal content.
5. Changes
We may update this policy as laws, our providers' rules and risks change. Changes are made as set out in our Terms of service.